Privacy Policy

Resolvapest Ltd is a Pest Control Services provider dedicated to a professional service to all its customers. We are committed to providing great customer experience and maintaining the trust and confidence of our users.

Information provided is solely to support the development of the business and experience of our customers and is not shared with third parties.

In this Privacy Policy, we have provided information on why we collect personal data, what it is used for, the occasional conditions where we may disclose information to others and how we keep your data secure.

The Resolvapest Ltd website https://resolvapest.co.uk places cookies which are small data files on your computer or handheld device. These are standard on all websites and used to maintain customer experience. Our cookies are used to support our Google Ads activity. You can disable cookies on your device at any time. By using and browsing the Resolvapest Ltd website, you consent to cookies being used in accordance with our policy.

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

When you book a Pest Control service from us, most of our jobs require a follow up visit. We will retain your name, address and contact number in order to book this. If you have provided an email address, we may also retain this for booking purposes only. This information is stored on our booking system and when booked, sent to our technician in order for them to attend your premises.

If you choose a contracted Pest Control Service from Resolvapest Ltd. We will retain your information solely for the purposes of scheduling visits and invoicing purposes. Your name, address and contact number is sent to the Technician when the appointment is booked.

From time to time, Resolvapest Ltd may require the support of other companies. This is dependent on the work required and for the purpose of sourcing specialist equipment or expertise. This may include Plant Hire or Trades Professional. Unless otherwise agreed, this will be address of the property only.

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer Sophie at admin@resolvapest.co.uk. Resolvapest Ltd will review this policy on a quarterly basis. The current policy is correct as of February 2020. This policy will also be reviewed whenever any changes in the business occur relating to data. This may be a change of internal processes or external providers.